Chatnix AI

Your privacy matters to us

Effective Date: May 4, 2025 Last Updated: July 18, 2025

Privacy Policy

1. Welcome to Chatnix AI

When you use Chatnix AI, you agree to this Privacy Policy. If something sounds confusing, don't worry — we'll explain it in simple words.

2. Why Do You Need to Create an Account?

Creating an account helps you:

• Access extra features (like saving your chat history)
• Protect your progress and personalization
• Stay secure from spam or bots
• Log in easily using Google Sign-In (no need to remember a password!)

When you sign in with Google, we only ask for basic info like:

• Your email address
• Your name
• Your profile picture (if available)

3. What Information We Collect

We only collect the minimum information needed to give you the best experience:

a. Account Info

• Email address (used to log in or send updates)
• Name
• Google profile photo (if available)

b. Chat Data

• The text you type in the chat box
• The answers the AI gives back to you

c. Device Info

• Your browser type (e.g., Chrome, Safari)
• IP address (helps identify your location roughly, like city/country)
• Time of visit and pages clicked

d. Cookies

Cookies are small files saved in your browser to remember:

• Your login status
• Your theme (light/dark mode)
• Your chat preferences

You can delete cookies anytime from your browser settings.

4. Where Your Data Is Stored

Your data is stored securely using Google Firebase, one of the safest cloud platforms in the world. We use Firebase Authentication, Firebase Firestore, and Google's infrastructure.

Everything is stored in Google's secure data centers with:

• Encryption (scrambled so no one can read it)
• Firewalls
• Safety monitoring 24/7

5. What We Use Your Data For

❌ What We Don't Do:

• We don't sell your data.
• We don't use your chats for ads.
• We don't store your data longer than needed.

6. Image Generation Privacy

If you use image generation tools inside Chatnix AI:

• Your input is processed only for making the image
• We do not save or store your image or input
• Nobody (not even us) can see or reuse your image

7. Data Security — How We Keep You Safe

We take security seriously.

• ✅ End-to-end encryption when you log in or use the chat
• ✅ Data is stored in Google Firebase with strict safety protocols
• ✅ Only authorized team members can access sensitive areas
• ✅ Regular updates to fix bugs or security issues

8. Sharing Your Information

We do not share your personal info with anyone — unless:

• You give us permission
• It's required by law (like if police or court ask)
• We work with trusted services (like Google Firebase), and they follow strong privacy rules

9. Children's Privacy

Chatnix AI is built with education in mind and is safe for users 3 years and older.

We recommend that younger children use the platform with parental or teacher guidance. We don't knowingly collect data from kids under 3. If we find out a child under 3 is using Chatnix without permission, we may delete that account for safety.

10. Your Rights

You have complete control over your data. You can:

• Ask what data we have about you
• Correct or update your email/name
• Delete your account and data
• Stop using Chatnix AI anytime

11. Changes to This Policy

Sometimes we improve our services and may update this Privacy Policy. When we do:

• We'll update the "Last Updated" date
• We'll post the new version on our website
• If major changes happen, we'll email you

12. Quick Summary: Privacy at a Glance

13. How to Delete Your Chatnix Account

You have full control over your account and can delete it at any time. Just follow these simple steps:

Option 1: From Your Profile Page

1. Go to your Profile page
2. Click on the "Delete Account" button
3. You'll be redirected to our Contact Us page
4. Fill in the form:
   • Use the email you registered with
   • In the Subject, type: Delete my Chatnix account
   • In the Message, write: I want to delete my Chatnix account
5. Submit the form — we'll take care of the rest!

Option 2: Email Us Directly

You can also send us a direct email at: